Returns & Exchanges

B(i). Return/Refund of products.

For online orders: ROYAL SPORTING HOUSE only accept requests for return/refund of regular-priced products within 14 days* from the date of order. 

All sale and discounted products are non-exchangeable and non-refundable. 

Requests for return/refund may be done online. Please contact us here: https://support.royalsportinghouse.com/hc/en-us/requests/new

Due to hygiene reasons, undergarments and swimsuits are strictly non-exchangeable.

Merchandise must be in original condition with packaging, and will not be accepted if they have been used or damaged in any way.

All successful requests for returns/ refunds will be refunded and credited without interest into the same credit card that was used to make the order.* We will return to you all payments received from you, excluding delivery charges should your order falls below the minimum qualifier for free delivery. For online returns/refunds instructions, click here.

Any refunds may be made in full or in part at the sole discretion of ROYAL SPORTING HOUSE.

B(ii) Exchange of products:

For online orders: ROYAL SPORTING HOUSE does not accept exchanges of products purchased from our online store. ROYAL SPORTING HOUSE will proceed to refund the customer’s credit card in accordance with the procedure for requests for refunds.

The acceptance by ROYAL SPORTING HOUSE of any request for refund/exchange shall not constitute nor be deemed to be an acknowledgment or acceptance by ROYAL SPORTING HOUSE of any breach, default or liability on the part of ROYAL SPORTING HOUSE in respect of such product being refunded/exchanged.

ROYAL SPORTING HOUSE reserves the right to reject any requests for returns/refunds/exchange that does not fulfill our policies above or for any other reason whatsoever. For more information on how to return/refund/exchange, click here 

For items bought directly from stores:

Exchange is accepted within 14 days with proof of purchase (original receipt) for regular-priced items only (not applicable for discounted / sale items).

For discounted / sale items, exchange is accepted within 3 days with proof of purchase (original receipt).

Merchandise must be in original condition with packaging, and will not be accepted if they have been used or damaged in any way.

Due to hygiene reasons, swimwear / undergarments / socks / accessories are strictly non-exchangeable.

Merchandise sold are non-refundable.

Merchandise purchased using gift or promotional vouchers is non-refundable.

Care Instructions

• For canvas footwear, we recommend spot-clean only.
  They are not meant to be machine-washed or fully immersed in water.

ROYAL SPORTING HOUSE (both online and in-store) reserves the right to reject any requests for returns/refunds/exchange that does not fulfill our policies above or for any other reason whatsoever.